While passenger volume is still expected to be down by more than 50% compared to Thanksgiving 2019, the Transportation Security Administration (TSA) expects to screen more than 40,000 employees and passengers during the 11-day period beginning Friday, November 20. Peak travel days are expected to be Friday, Nov. 20, Wednesday, Nov. 25 and Sunday, Nov. 29. Peak travel times are between 4-6 a.m. and 1-3 p.m. Following are tips to assist holiday passengers:
- MEM recommends that travelers arrive at the airport at least 90 minutes before their departure time.
- Passengers should check with their airlines to monitor schedules.
- Each airline has different policies and fees for baggage.
- Airlines rather than the airport are responsible for all aspects of ticketing, scheduling, gate operations and baggage handling. Check with your airline if you have questions about any of these aspects of air travel.
- Each airline maintains its own COVID-19 policies and procedures.
- Airlines require passengers to wear masks/facial coverings when boarding and throughout the duration of the flight.
- Additional information about the effects of COVID on airport and airline operations can be found atwww.flymemphis.com/covid-19.
- TSA has implemented new procedures to increase social distancing, reduce contact between employees and passengers, and increase cleaning and sanitation at the checkpoint. More information: www.tsa.gov/coronavirus.
- All screening continues to be performed at the B Checkpoint. The C Checkpoint is currently closed.
- As a temporary exemption from its “3-1-1” rule (no liquids in excess of 3.4 oz. in carry-on bags), TSA is allowing one oversized liquid hand sanitizer container, up to 12 ounces per passenger, in carry-on bags.
- In order to expedite security screening time, passengers should review the Transportation Security Administration’s (TSA’s) list of prohibited items.
- Firearms in carry-on bags are prohibited by federal law. Check your bags before you arrive at the airport.
- Food items should be removed from carry-on bags and placed in bins for screening. (Does not apply to TSA PreCheck® members.)
- TSA Thanksgiving travel tips can be found here.
Operational Updates/COVID-19 Measures
- Masks are now required in public buildings per the City of Memphis Face Covering Ordinance 5751.
- Complimentary masks are available at the ticketing counters and the TSA checkpoint, and additional masks are available for sale at retail shops.
- Ridesharing companies Uber and Lyft now require both drivers & passengers to wear face masks during trips. More information can be found at ubr.to/2LHBfXI (Uber) or lft.to/36e0QAR (Lyft).
- Floor markings are in place which illustrate the recommended 6′ distancing between passengers.
- Businesses and airlines have installed Plexiglass at counters as an extra measure of protection.
- MEM and its partners continue to maintain enhanced cleaning and sanitation of high contact areas, including the gate areas and the security checkpoint.
- Sanitizer dispensers can be found throughout the terminal and in both the A and C concourses.
- Due to the significant decrease in passenger traffic, HMS Host (food/beverage) and Paradies (retail stores) have reduced hours and closed some locations.
- In addition, the Delta Air Lines SkyClub is temporarily closed.
- Passengers can find an updated restaurant and retail store listing at www.flymemphis.com/covid-19.